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Showroom · Handle communication

The Front Desk

A voice AI that answers every call on the first ring - day, night, and lunchtime rush - qualifies the caller, and hands your team a clean summary instead of a missed-call list.

The problem

The phone doesn't wait for a quiet moment

Calls arrive while your team is with customers, on other calls, or off shift. Callers sit in queues, get voicemail, or give up. The busier you get, the more communication you drop - exactly when it matters most.

Who it's for

  • Businesses with real call volume and no dedicated reception
  • Teams where whoever's free answers - if anyone is
  • Clinics, trades, agencies, and service businesses booked solid
  • Anyone who wants calls answered outside opening hours

How it works

Every call answered, qualified, and summarised

Incoming callAny time, any volume
AI front deskAnswers first ring
Qualify & routeOr handle the request
Human handoverSummary + transcript
Routine calls get handled; the ones that need a person reach a person - with context.

What the system does

  • Calls answered from the first ring, 24/7
  • Caller qualification and routing
  • No hold queues
  • Call transcripts and summaries
  • Includes The Lead Machine capability

Versus The Lead Machine

Recovery vs. answering

The Lead Machine recovers calls after they're missed - a text goes out and the conversation continues by SMS. The Front Desk stops calls being missed in the first place: a voice answers, qualifies, and handles the caller live. It includes The Lead Machine's recovery capability, so nothing slips through either way.

Where it fits

The communication layer

In the Cypher Street progression - recover demand, handle communication, coordinate operations - The Front Desk is the middle step. It deploys on the Rapid Injection track, and for businesses that later grow into deeper coordination problems, it connects naturally to The Boardroom.

Pricing

£299/month

£799 setup

The Cypher Salvage Pledge

If your deployed system does not generate quoted opportunities equal to at least 100% of your monthly subscription cost within its first 30 days of live operation, your second month's subscription is on us.

Setup fees are non-refundable.

Common questions

Front Desk questions

More questions answered in the full FAQ.

Hear what your front desk could sound like

Book a free 45-minute Systems Mapping call. We'll walk through your call flow, opening hours, and handover points - and whether The Front Desk fits.